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COVID-19

ServiceNow pledges no-layoffs in 2020 for its 11,000 plus global workforce

ServiceNow announced it is committing to protect the jobs of its 11,000-plus global workforce through 2020 despite the economic uncertainty of the Covid-19 pandemic. The company also expects to keep hiring for new jobs worldwide this year. In addition, ServiceNow expects to continue to protect the jobs and salaries of several hundred support staff and contractors who are not working while ServiceNow’s offices remain closed.

ServiceNow has continued to hire and onboard new employees throughout the Covid-19 pandemic. The company expects to create and fill more than 1,000 new jobs in the US, and more worldwide, by the end of 2020. Additionally, this summer the company will welcome approximately 360 college interns from around the world to work across its business. As a digital workflow company, ServiceNow has been able to quickly pivot to a digital internship programme, maintaining the ability to provide college interns valuable career experience, even if employees continue to operate in a work-from-home environment. ServiceNow’s employees worldwide have been working from home since mid-March and expect to continue to do so until June 1.

Additionally, ServiceNow, along with Accenture, Lincoln Financial Group, and Verizon, this week announced People+Work Connect, a collaborative online employer-to employer initiative that will bring together companies with workforces laid off or furloughed due to Covid-19 with those in urgent need of workers. More than 800 ServiceNow jobs will be posted through this collaborative effort. At no charge for employers to join and participate, the initiative is intended to help shorten the complex, lengthy cycle of finding new employment.

ServiceNow and its employees also have committed $1.5 million in cash donations to help Covid-19 response efforts. ServiceNow will make $1.225 million in corporate grants to the United Nations Foundation; the Centers for Disease Control Foundation; the NYC Mayor’s Covid-19 Emergency Relief Fund; the Silicon Valley Community Foundation Covid-19 Coronavirus Response Funds; and Second Harvest of Silicon Valley. Employee matching gift campaigns will raise additional funds to benefit non-profits in the local communities where our employees live and work.

“We want our employees focused on supporting our customers, not worried about their own jobs,” said Bill McDermott, ServiceNow’s CEO. “We are committed to no layoffs for 2020. We are continuing to hire worldwide.”

“We are grateful to be in this position.” McDermott continued. “Keeping our company strong means we can help our customers succeed. Supporting our customers, we can help get the U.S. and global economy working again. More than ever, companies see that creating great workflow-designed experiences help protect revenue and growth, provide business continuity and drive productivity. These are the priorities for every company now. We are all in this together.”

Caroline Parkinson, a 2021 expected graduate of the University of Michigan who will join ServiceNow’s internship program this summer, said: “ServiceNow saved my summer. Without their digital intern programme, I would have had to scramble to find a new summer job. Knowing that ServiceNow is determined to make my internship as enriching as possible during this uncertain time reaffirms my decision to join this company.”

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