Avaya Study Finds Half Of MENA Businesses Deliver A ‘Good’ Total Experience

Only 43% MENA businesses say they offer good Customer Experience finds Avaya

Avaya announced results of an online market research survey conducted by IDG Communications, indicating that just over half of businesses in the Middle East and North Africa believe they offer a “good” Total Experience. ...

Airtel Business Africa will provide Avaya OneCloud CCaaS, UCaaS, CPaaS to enterprises

Airtel Business Africa will provide Avaya OneCloud CCaaS, UCaaS, CPaaS to enterprises

Airtel Africa, announced that its B2B provider, Airtel Business Africa, signed a memorandum of understanding with Avaya to better equip organisations across the continent to deliver effortless customer and employee exper...