Customer experience is the single most important commercial focus for businesses today. And it is the rapidity of being able to deliver this experience that’s setting successful companies apart. Delivering qual...
Distributed control systems have come a long way from their beginnings in the 1960s. But many of today’s legacy systems, which exist in plants all over the world, are yet to take advantage of digital platforms ...
Customer experience, CX as we know it has changed forever. As a result of the pandemic, companies have had to prioritise their employees’ well-being by seeking out new ways to work, in addition to meeting their...
In the days before analytics existed, there was analogue closed-circuit television or CCTV, and it was up to the individuals monitoring these systems to identify as much as it is possible for a person to do. Th...
In 2020, as lockdowns were put in place and workers retreated to their homes in droves, bad actors struck. While economies worldwide spiralled downwards, the volume of cyber-incidents took the opposite trajecto...
Despite being a relatively new technology term, edge computing has already established itself. It has not taken long for businesses to understand the benefits of locating their compute services right where appl...
By 2025, chip shortages and trends such as electrification and autonomy will drive 50% of the top 10 automotive original equipment manufacturers to design their own chips, according to Gartner. As a result, it ...
There is a positive trend in how organizations respond to cybersecurity breaches from an HR perspective, according to a recent Kaspersky study. In 2021 across the META region, though the number slightly increas...
Group-IB, has uncovered a worldwide scam campaign targeting users in over 90 countries all around the world, including the UAE, Oman, and Qatar. The fraudsters employ the tried and tested technique with fake su...
Concerns about the potential for quantum computers to break existing cryptographic standards have inspired a broad search for new alternatives. These post-quantum cryptosystems will need to be robust against at...